Krooz TV support
Krooz TV support and contact
WhatsApp is the fastest way to reach KroozTV support, at any hour. Live chat on this site and email work too. A person reads every message, and most questions are sorted in one or two replies.
Ways to contact KROOZ TV
WhatsApp · fastest+1 347 676 488024/7, usually minutes
Live chatBottom-right bubbleOn every page of this site
Emailsupport@krooztviptv.usBilling and receipts, same dayAddress362 Ridgewood Dr, Soldotna, Alaska 99669, USAOnline service, no walk-ins
Which channel for which question
| Question | Best route | Typical reply |
|---|---|---|
| Not working right now | Minutes | |
| Setup help, step by step | WhatsApp (send photos) | Minutes |
| Buying or renewing | WhatsApp or live chat | Minutes |
| Billing, refunds, receipts | Same day | |
| Reseller enquiries | Same day |
What to include so we can help first time
- Your KroozTV username (never your password for other services).
- The device and the player app.
- What you see: a photo of the screen is worth a paragraph.
- Whether it is every channel or just one, and since when.
For common problems, the troubleshooting guide often has the answer faster than we can type it.
Answers
Questions people ask
Is Krooz TV support available 24/7?
Yes, on WhatsApp and live chat. Email is answered the same day.
Will KroozTV ever ask for my password?
Never for your bank, email or app-store accounts. We only ever refer to your KroozTV username.
Read next
Ready when you are
Start watching tonight for $25
3 Months on one screen, every channel, about $8.33 a month. No auto-renewal, and a 7-day money-back promise if a fault we can’t fix stops you watching.
Start for $25